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Phones Warranty

Up to one year coverage PAIR Mobile

 

Did you know that we include a warranty on our New, Refurbished, and Second-hand Smartphones for Free? You don’t even need to ask.

We include a free warranty when you purchase any New Smartphone, Refurbished Smartphone or Second-hand Smartphone online and in-store. 

WHY CHOOSE PAIR MOBILE

Well, apart from Refurbished Devices being more environmentally friendly, more cost effective all while saving the planet from the 38k tonnes of e-waste Ireland produced in 2020 alone; PAIR Mobile offers you extra.

When you choose PAIR Mobile for your smartphone, you are choosing;

  • Business that is 100% Irish
  • Over 10 years experience in the Business
  • Premium Quality 
  • Free Warranty on our New, Refurbished and Secondhand Smartphones

REFURBISHED PHONES

WHAT YOU GET WITH A REFURBISHED PHONE FROM PAIR

Whether you see a smartphone described as either 'Refurbished', 'Pre-loved' or 'Secondhand' in our Stores or online, we guarantee you that you will get;

A DEVICE THAT IS MINIMALLY 90% INTACT WITH ORIGINAL PARTS

Most refurbished phones are completely rebuilt or replenished with all new material and there's no guarantee that the parts used were original or not. In other words, a bit of a pick and mix.

At PAIR Mobile, the majority of our phones have all original parts with the exception of the battery. We test every single device and will only ever replace the original battery if it does not have at least 85% health.

Even with this, all our Samsung & Huawei Refurbished models will be replaced with an original battery.

The only other revision that is done is a Screen Replacement, but this is a super low percentage of our offering. Again, when we do this type of revision, we always use a Samsung or Huawei Original Screen.

With Apple Refurbished Devices, we only ever restore them to the same standard as our Excellent Rated Repairs Service. We use the exact same Grade A, 99% like-for-like materials.*

*Did you know that Apple does not resell parts for repair?

FULL ORIGINAL CHARGING ACCESSORIES

Whether you pick up a Secondhand Samsung or a Refurbished iPhone, you will get the matching Original charging accessories for your device included.

This includes the Plug adapter and Cable. So you don't need to worry about handing over more cash to get an Original charger and cable for your device. We've already included it in the price for you. Win, win!

GRADE A+ OR A CONDITION ONLY*

Any Refurbished Phone you purchase on pairmobile.ie or in-store is fully tested and graded by our techs.

*When you buy a Phone on pairmobile.ie listed as 'Refurbished' or 'Pre-Loved' you will only get either a Grade A+ or A device. 

Grade A+/A is the best condition you can buy and is as 'Like New' Condition.

Stores also carry Grade A+ and A Refurbished Phones. (Stock may vary between locations.)

If you purchase a Phone in-store that has been Traded in previously, the Grade will be listed as B or lower. (What's the difference between A & B Grade?)

If you're not sure about what Grade your device is, simply ask in-store or reach out to us here.

A SIM FREE, NO-CONTRACT PHONE

We don't do providers here! When you buy any Refurbished or Secondhand device you're guaranteed a SIM Free, unlocked device.

No transferring, no unlocking fees, no fuss.

Simply pop in your new SIM and you're ready to go.

FREE DATA TRANSFERS

Whether you buy from the store or online, we will do a data transfer from your older device into your freshly purchased phone for absolutely no cost. Just ask!

A FREE WARRANTY

Not only are you getting a seriously Premium Refurb with charging accessories and absolutely no provider fees, we also include a Warranty for free as standard.

 Read below to see our full Phone Warranty

REFURBISHED/PRELOVED PHONE WARRANTY

This covers any Phone described as 'Refurbished', 'Pre-loved', or 'Pre-Owned' both in-store and on pairmobile.ie

REFURBISHED IPHONES

Refurbished/Preloved iPhones

3

Months

6

Months

12

Months

iPhone 11 

iPhone SE (2nd Gen)

iPhone XS Max/ XS/ XR/ X

iPhone 8 Plus/ 8

iPhone 7 Plus/ 7 

iPhone 6S

 

iPhone SE (1st Gen)

 

REFURBISHED SAMSUNG PHONES

Refurbished/Preloved Samsung

3

Months

6

Months

12

Months

All Samsung Phone Models

 

REFURBISHED HUAWEI PHONES

Refurbished/Preloved Huawei

3

Months

6

Months

12

Months

All Huawei Phone Models

 NEW PHONE WARRANTY

ALL NEW PHONE MODELS

Brand New Phones

3

Months

6

Months

12

Months

All New Phone Models 

 

BUY-IN OR TRADE-IN PHONE WARRANTY

This applies to Stores only. Traded-in Smartphone models are only distributed in stores.

BUY-IN OR TRADE-IN PHONES

Traded-In Phones (Secondhand)

3

Months

6

Months

12

Months

All Trade-In Models 

 

WHAT OUR PHONE WARRANTY COVERS

Our Free Phone Warranty covers the functionality and battery of your device

So in the rare case that you experience any type of battery issue with your phone you purchased from PAIR Mobile, whether online or in-store, you’re covered!

Please pop into your local PAIR Mobile if you experience any issue regardless, however small- so we can take a look for you.

WHAT OUR PHONE WARRANTY DOES NOT COVER

Although our Refurbished and Preloved devices online are listed as Grade A+ and A, our stores carry an array of Grades from A+ to C.

All Phones purchased that are Buy-ins or Second-hand are subject to be sold as Grade B and lower.  (What's the difference between A & B Grade?) Grades B and lower may have minor cosmetic damage so please inspect the device carefully and make sure you are happy with your purchase. 

The Phone Warranty does not cover the below;

  • Physical Damage (eg. dropping, scrapes, cracks)
  • Subsequent Third Party Work to any previous repair 
  • Accidental Damage
  • Water Damage (eg. spills or other watery accidents)
  • Structural Damage (eg, bending or warping of the device)
  • Cosmetic Damage to any device whereby it was sold and listed as Grade B or lower 

ARE YOU HAVING AN ISSUE WITH YOUR PHONE?

Are you reading this and having any issues with a Phone you recently purchased?

If you experience any issues with your phone,, drop into your local PAIR Mobile so we can take a second look for you.

CHECK IF YOUR PHONE IS UNDER WARRANTY

Drop into the PAIR Mobile where your Phone was purchased and our staff will check for you.

Alternatively, if you purchased the device on pairmobile.ie, please contact us below with your full name and Order Number handy so we can check for you.

Under Data Protection, we will not be able to check any warranty digitally if it is not under your name. This includes adults from the age of 18.