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Important Update on all Online & Click & Collect orders >>
Important Update on all online orders
Phone Warranty PAIR Mobile

Does my Phone Repair have a Warranty?

 

When you choose PAIR Mobile to take care of your smart device, you can rest assured that it is in safe hands. 

Our Repairs Service has a consistent Excellent Rating* and we are very proud of it.

*Ratings provided by customers to our Trustpilot account as of October 2021.

Every time you choose PAIR Mobile, you choose a premium, efficient and fast service. Guaranteed.

But that's not all you get. 

Our Screen & Battery Repairs come with a FREE Warranty.

No extra fees, no fuss. That is how confident we are that you will be happy with the quality of your repair.

We also know that sometimes, things don't go exactly according to plan. That's why we offer FREE warranties on all of our Screen Repairs and Battery Repairs. So you know we stand by the quality of our handiwork.

SCREEN WARRANTY

iPhone Screen Repairs - 12 Months

If you had an iPhone Screen Repair at PAIR Mobile, we include a FREE 12 Month Warranty on all iPhone Screen Repairs. Regardless of the age or model of the iPhone, we offer a full year of coverage, for FREE.

Samsung Screen Repairs - 12 Months

If you had a Samsung Galaxy Screen Repair at PAIR Mobile, we include a FREE 12 Month Warranty on all Samsung Galaxy Screen Repairs. Regardless of the age or model of the Galaxy, we offer a full year of coverage, for FREE.

Huawei Screen Repairs - 6 Months

If you had a Huawei Screen Repair at PAIR Mobile, we include a FREE 6 Month Warranty on all Huawei Screen Repairs. Regardless of the age or model of the Huawei, we offer a half year of coverage, for FREE.

TERMS & CONDITIONS

While we offer this extra assurance for free on all smartphones listed above, we can only guarantee the warranty in the case where we have made an error.

The FREE warranty is null and void if your smartphone is found to be;

  • Subsequently repaired by a Third Party
  • Water-logged or water damaged
  • Physical Damage from drops or accident
  • Bent due to misuse or accident

If your smartphone does sustain water damage or encounters an unfortunate bending accident- don't worry. 

We can still fix your phone. 

Bring in your phone to your nearest PAIR Mobile and we will happily take care of you. However, this will not fall under the Warranty terms and it will be charged as new issue.

BATTERY WARRANTY

iPhone Battery Repairs - 3 Months

If you had an iPhone Battery Repair at PAIR Mobile, we include a FREE 3 Month Warranty on all iPhone Battery Repairs. Regardless of the age or model of the iPhone, we offer 3 months of coverage, for FREE.

Samsung Battery Repairs - 3 Months

If you had a Samsung Galaxy Battery Repair at PAIR Mobile, we include a FREE 3 Month Warranty on all Samsung Galaxy Battery Repairs. Regardless of the age or model of the Galaxy, we offer 3 months of coverage, for FREE.

Huawei Battery Repairs - 3 Months

If you had a Huawei Battery Repair at PAIR Mobile, we include a FREE 3 Month Warranty on all Huawei Battery Repairs. Regardless of the age or model of the Huawei, we offer 3 months of coverage, for FREE.

HOW DO I CLAIM MY WARRANTY?

If for whatever reason, you experience an issue after your device has been repaired, please let us know as soon as you notice it.

Simply take your device and your proof of purchase to the PAIR Mobile location you had it fixed. Our techs will assess your device and take care of you.

Your proof of purchase can be any of the following;

  • Card Statement
  • Email Order Confirmation (Online Bookings only)
  • Physical Receipt

We simply need the invoice number to identify your repair in our system, so please take this down and keep it safe.

WHAT DO I DO IF I'M OUT OF WARRANTY?

If for any reason you're not satisfied with your repair or you find you have encountered an issue, don't panic! 

Always reach out to us to discuss any issues you may have. We are here to help.

Even if you are out of warranty, you should always let us know if you experience any issues.

We have carefully assessed each of our warranty life-spans to ensure that any issues that may arise will be caught in a timely manner and that you can enjoy your device worry free.

We have ascertained through Tried-and-Tested means; that any issue that may arise, will be caught within your FREE warranty time-line.

If for whatever reason you have an issue- we recommend you return your device to the PAIR Mobile you had it repaired at. There, you can speak to any of our techs who will be happy to assist you in trouble-shooting any problem that you may have.

Here are some useful contacts;

DUBLIN

Blanchardstown PAIR Mobile: Phone: (01) 485 1244

Dundrum PAIR Mobile: Phone: (01) 485 1246

Liffey Valley PAIR Mobile: Phone: (01) 485 1790

Swords PAIR Mobile: Phone: (01) 485 1088

CORK

Wilton PAIR Mobile: Phone: (021) 235 5557

LIMERICK

Crescent PAIR Mobile: Phone: (061) 574 075

EMAIL

Contact us here; customercare@pairmobile.ie

Enjoy your device, worry free.

REPAIR? THINK PAIR.

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